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Dauntless Helpdesk
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FAQ >
What is the Safelog eLogbook?
What is the SafelogWeb.com website?
Keeping your logbook in sync
Your logbook, on all your devices, seamlessly synchronized.
You do not need to be online to log flights, to view your logbook, etc.
How and When to Sync?
Getting your Safelog eLog on a new device is fast, easy, and free.
Works offline and online
Actual and realistic FAA test questions?
How to Prepare for your test using GroundSchool
Yes, questions are filtered by specific test. (for example: airplane vs helicopter)
How often are the plates updated?
Is my favorite airport included?
Updating Your Personal (Contact) Details
What countries / airports are included in SimPlates?
Common Fixes to most SimPlates issues
All Other CanadaPilot Questions..
Customizing your logbook fields
How to use the plotter / protractor / compass?
Automated night calculation?
Customizing Day/Night Calculations
Bulk Day/Night Calculation/Re-calculation
Auto-night calc based on airline/roster import
Time Zones
Troubleshooting Day / Night Calculations
Testing Center Emulation Modes?
Time Zone Handling?
What Information does FastFAR Include?
Duty Time, Block Time, and Flight Time logging.
Is it up to date?
Logging Multi-Sector Days (Multiple Flights per Duty Period)
Can I install FastFAR on more than one device?
'Holder's Operating Capacity' and 'Handling Role'
Setup re-runs when I expect the program to start
May I install on more than one computer?
USA plates are not loading correctly.
Non-USA Plates are not loading correctly.
Inspection Authorization (IA) Test Prep?
Instrument Flight Instructor (CFII) and Ground Instructor (IGI)?
Instructor Add-On / Added Rating Tests
My PilotMorse unlock key doesn't work
Basic, Advanced, and Instrument Ground Instructor (BGI, AGI, and IGI)
RideReady Checkride Oral Exam Prep
Be confident and ready for your next FAA checkride (practical test) oral exam.
RideReady is 100% compatible with FAA Airman Certification Standards (ACS).
When should I start studying for my checkride oral?
How does RideReady compare to those little FAA Oral Exam prep books that I have seen?
Who wrote the questions and answers of RideReady?
Marking answers right and wrong?
Do I have to know everything for my checkride?
How does RideReady quiz me on my specific aircraft type?
What aircraft does RideReady include?
How many questions in RideReady?
Multiple Legs?
Simulator Time Logging
What is AirCards for?
Signatures on Flight Records
Logging Multi-Crew / Multi-Pilot Time
I see an error in an AirCards flashcard...
Entering Prior Data?
Where can I take my actual FAA written test?
How to Upgrade Five by Five to the latest version
Finding specific totals
How to use the filter feature
Entering Crewmember / People Names (PIC Name, CoPilot Name, Crew Name, etc)
Create role-based (such as "Name of PIC") logbook fields for people / crewmembers
Adding people in logbook comments
Importing People from a Third Party Source or Roster
Managing and Editing People Records
Pro Tips for Person Importing via CSV
Converting from FAA to EASA
Is GroundSchool EASA sufficient to pass the ATPL / CPL / IR exams?
How do I get more aircraft?
Certificate Printing / Viewing
Name on Certificate is wrong
Livery on some aircraft is not historically correct
You got some aircraft / image wrong!
Setup re-runs when I expect the program to start
Update doesn't work
Source of Library / Learning Mode Information?
Source of Images?
Can't activate discount during the purchase process
What about United Kingdom plates?
Do you include SIDs and STARs?
Issue with a specific GroundSchool Audio clip/question
No Test Bank Installed?
What plates do you have for my favorite airport?
Passing Guarantee?
Lost / Not Working / Never Received Activation code
Number of Questions in GroundSchool vs. FAA?
Approved Ground School?
How to report an issue with a question or learning content ...
Is the content current for 2021 and will it be current in 2022 and beyond?
Installing on multiple devices
Duplicate Airports, Aircraft Types, and/or People
How does this online help desk system work?
FAA Control Tower Operator (CTO) ATC (Air Traffic Control) Test Prep
Prepare for and pass the 2021-2022 FAA Control Tower Operator (CTO) knowledge test.
How do I get the CTO test prep?
I don't see CTO on the description / list of tests for your FAA ATP test prep app.
What content is included in the CTO prep?
Realistic Questions and Content
Charts and Figures?
Explanations?
Printouts and Reports
Professional Printing and Binding Services
FAA 14 CFR Part 91, 91, 117, 121, and 135 Currency Tracking
14 CFR Part 61: FAA Currency (General)
14 CFR Part 117: Flight and Duty Limitations and Rest Requirements (Flight Crewmembers
14 CFR Part 121: Domestic, Flag, and Supplemental Operations
14 CFR Part 135: Commuter and On-Demand Operations
FAA Night Vision Currency 14 CFR 61.57
Safelog can automatically generate FAA Form 8710 / IACRA
You can add your own custom currency rules
FAA Flight Reviews (BFR) and Instrument Proficiency Checks (IPC)
FAA Form 8710 / IACRA Auto-Generation
Night Vision Goggles (FAA 14 CFR 61.57(f)) and EVFS (Enhanced Flight Vision System) currency
EASA Block and Duty Time Currency Tracking (PART-FCL)
Transport Canada (TCCA) Recency / Currency Tracking
CASA Australia Recency / Currency Tracking
SACAA South Africa Recency / Currency Tracking
Importing from Airline / Company roster and scheduling systems: AIMS, CrewDock, Sabre, and many more.
Getting a 'Please Wait ...' message when attempting to use certain features
Importing from any of 85 third-party eLogs (Log10Pro, ForeFlight, MCC, LogbookPro, etc).
Importing from a CSV or Excel file?
Importing a CSV File
Importing from Excel
Converting Transport Canada Pilot Licenses to USA/FAA or vice versa
Audio Mode ('Learning by Listening'): What it is and how to get it.
Reference Figure Image Issue?
What language are the plates in?
Message about not being able to write to a temp file?
FAA Flight Engineer Test
When I try to view a plate, nothing happens or I get a 'white window.'
Change Name/Info on logbook cover?
Demo version limitations
Safelog Pricing?
Having Trouble Purchasing?
How to Restore Audio Purchases
How is Dauntless GroundSchool better than the rest?
Are explanations provided?
Which platform is best to study on?
Making bulk or mass changes to your logbook
Mass Actions
Grid Edit
Re-Run setup wizard
Attaching Photos to Flight Records
Safelog has a very comprehensive (68,222 records) and regularly updated Airport / Heliport Database
Aircraft database in Safelog?
Which FAA Tests Can I study For? How Many questions are there?
How many questions are in the audio version of the test prep?
Are the questions broken down into study areas?
Converting Transport Canada Pilot Certificates to FAA ones (or vice versa) ...
Reordering Logbook Fields
Safelog features 30,156 airline and company logos
Military Competence (Military to Civilian) Test Prep
FAA Drone / UAS / UAV / Part 107 Knowledge Test
How to Get RideReady
Why are Private Pilot and Commercial Pilot Helicopter one unified product?
Trouble Logging in to SafelogWeb.com
General
Updating Your Personal (Contact) Details
Lost / Not Working / Never Received Activation code
Installing on multiple devices
How does this online help desk system work?