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Important Message

Customer notice / "Product Not Found"

We have been recently informed of what appears to be serious problems with our merchant provider.

In short, while our customers have successfully placed orders and received their products without issue, our merchant partner has withheld paying us(and, based on what we read on internet forums) and many or all of their other clients for several months.

For customers who bought from us via them, you received your order and from your standpoint there are no issues. You're fine.

However, as obviously we need to get paid to do business, we have taken the rather drastic step of turning off all orders via our website. This mostly affects PC software. It does NOT affect iOS, Mac, or Android apps -- all those run as normal. This also does not affect already purchased products.

If you can, we ask you to please buy the equivalent app or service from us via the iOS, Mac, and/or Android/Google Play app stores. There is no problem there whatsoever for us or you.

Windows PC app orders are totally on hold. You will now get a 'product not found' message if you try to order.

We will try to find another merchant provider as soon as we can to try to begin taking orders via our website. However, this is not an easy or fast process so it may take quite some time.

We are shocked by this, as our merchant provider provided us and related parties with reliable services for over 20 years. They were considered a gold standard in the industry. In fact, they just had a roll-out of impressive back-end systems that we as merchants use. So, we don't know what's going on there.


We will keep you informed as we can. We will also set the prices of our products unbuyably high for the time being to prevent people from buying in case we missed some ways for users to get to the sales pages.

This is not in any way terminal for us despite this very significant likely total loss. But it will take us some time to make the necessary adjustments.





Dauntless Helpdesk
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FAQ > GroundSchool FAA Knowledge Test Prep
Can't activate discount during the purchase process

This text is for those of you who are having trouble claiming your discount as a purchaser of an additional Groundschool for PC license.

In order to claim the discount for this additional purchase, you must have two things handy:

  1. Your unlock/activation code from your previous purchase of GroundSchool FAA written test prep software for Windows PC and
  2. Your email address.

It should be a simple matter of typing in this unlock code and your email address into the boxes provided to activate the discount. If you're having issues with the process, here are some potential reasons why:

Reason 1: maybe you are not typing in your unlock code correctly.
An unlock / activation code will typically look like this:

X-XXX-XXXXX-XXXX
Where each X is a letter or number. You need to copy this exactly as it was given to you before, taking special care not to confuse the letter O with the number 0, the letter I with the number 1, and so forth.

Reason 2: You are trying to use a code for something other than our GroundSchool FAA written test prep software for Windows PC.
ONLY a GroundSchool FAA written test prep software for Windows PC code is valid here. This means that your unlock code for RideReady Checkride Oral Exam prep software, GroundSchool for iOS, Android, or Mac, Safelog pilot logbook software, GroundSchool Canada pilot written test prep software, or anything else will not work.

Reason 3: You have a valid GroundSchool FAA for PC unlock code, but did not use it yet.
In order to claim the discount, you must have actually used your unlock code to unlock the software. This will typically be a problem only if you just purchased the software. The solution is to start the software on your PC, use the unlock code to actually activate the software, and then return here to use the same unlock code for your discount.

Reason 4: You have entered an incorrect or unrecognized email address either now or in the past.
Perhaps you are indeed entering your email address correctly now, but the problem is that previous you entered it incorrectly, so the system can not match it up.

If, after hearing these reasons, you think that you are entitled to a discount but still can’t get it to work, please contact our helpdesk and explain the situation carefully and in detail, including telling us what email address and unlock code you are attempting to use. We’ll be happy to help.

Thank you, and good luck in all of your aviation goals.