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FAQ > B2B - Bulk Purchases, Site/Lab Licenses, and Affiliates
Finding Your B2B (Bulk, Site License) Purchases

If you have purchased bulk or site licenses from us, recovering them is easy.
  1. TRY THIS FIRST! Go to www.FindMyOrder.com. This is the order lookup site managed by our MyCommerce / Digital River / ShareIT merchant partners. There, you can look up old orders and have them sent to you.
  2. You can also try using the system that we have online for regular retail single user purchases which you can see at www.dauntless-soft.com/lostcode. This will work for some, but not all bulk and site license purchases.
Once you do that, what happens next depends on what exactly you have purchased:
  • If you've purchased a SITE LICENSE, you will be able to recover the activation keys that correspond to your valid and active site licenses.
  • If you've purchased BULK LICENSES, then you will be given a URL (web address) to visit. This is an encrypted/secret web address unique to your order and/or account with us, so please keep it confidential! This will give you access to our Bulk License customer portal (fulfillment portal) where you will be able to see and manage all of your bulk purchases.

Related Issues
Lost / Not Working / Never Received Activation code
B2B Purchase Questions: methods, purchase orders, tax, etc.
What payment methods do you accept?
Paying by Purchase Order?
W-9 form?
Need a purchase quotation?
Setting up Dauntless as an 'Approved Vendor'?
All questions regarding sales tax / VAT on orders, including exemptions and refunds
How quickly Will you receive your product(s)?