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Important Message

Customer notice / "Product Not Found"

We have been recently informed of what appears to be serious problems with our merchant provider.

In short, while our customers have successfully placed orders and received their products without issue, our merchant partner has withheld paying us(and, based on what we read on internet forums) and many or all of their other clients for several months.

For customers who bought from us via them, you received your order and from your standpoint there are no issues. You're fine.

However, as obviously we need to get paid to do business, we have taken the rather drastic step of turning off all orders via our website. This mostly affects PC software. It does NOT affect iOS, Mac, or Android apps -- all those run as normal. This also does not affect already purchased products.

If you can, we ask you to please buy the equivalent app or service from us via the iOS, Mac, and/or Android/Google Play app stores. There is no problem there whatsoever for us or you.

Windows PC app orders are totally on hold. You will now get a 'product not found' message if you try to order.

We will try to find another merchant provider as soon as we can to try to begin taking orders via our website. However, this is not an easy or fast process so it may take quite some time.

We are shocked by this, as our merchant provider provided us and related parties with reliable services for over 20 years. They were considered a gold standard in the industry. In fact, they just had a roll-out of impressive back-end systems that we as merchants use. So, we don't know what's going on there.


We will keep you informed as we can. We will also set the prices of our products unbuyably high for the time being to prevent people from buying in case we missed some ways for users to get to the sales pages.

This is not in any way terminal for us despite this very significant likely total loss. But it will take us some time to make the necessary adjustments.





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FAQ > B2B - Bulk Purchases, Site/Lab Licenses, and Affiliates
B2B - Bulk Purchases, Site/Lab Licenses, and Affiliates
What is the difference between individual, bulk, and site/lab licenses?
B2B Purchase Questions: methods, purchase orders, tax, etc.
What payment methods do you accept?
Paying by Purchase Order?
W-9 form?
Need a purchase quotation?
Setting up Dauntless as an 'Approved Vendor'?
All questions regarding sales tax / VAT on orders, including exemptions and refunds
How quickly Will you receive your product(s)?
Lab / Site License Questions (General)
What is a lab/site license?
"Fixed" PCs?
There is NO per-student fee!
Student progress monitoring is built-in and free!
Can I charge students for time spent using the prep at my location?
What if the student wants to also study at home?
What if I have instructors at my school? How will they access the material?
What is the duration of a lab license?
What are the system requirements for installation?
Is this a simultaneous USE or "number of hardware devices" licenses?
Site License Test Group Product Mix?
What happens if we replace our PCs with newer ones?
What about content updates?
How can I try a demo?
Do the apps need administrator access?
What do you get after you place an order?
Where do I get the software from?
I can't believe how pleasantly inexpensive and straightforward this is compared to your competitors.
Seat Quantity Question
Can I install a lab licensed copy of the software on our CEO's/Instructor's office computer?
Finding Your B2B (Bulk, Site License) Purchases
Bulk Purchase Questions (General)
Where can I purchase Dauntless products in bulk?
What do I get after I purchase? How is my order fulfilled?
Are bulk purchased products returnable?
Quantity Discount Questions?
iOS (iPhone/iPad), Mac, and Android apps CANNOT be bought in bulk from us, unfortunately.
Subscriptions our Safelog eLogbook CAN be purchased in bulk.
However, for other apps, probably not, unfortunately ...
To buy our apps for others, you may be able to use Apple or Android's 'Gifting' Process
Additionally, perhaps your organization qualifies for certain managed/deployment programs
Order Fulfillment timelines (instant if you pay by card).
If you have any questions, please ask BEFORE you buy.
What if one of your customers/students want to return a keycode to you?
Who handles technical and customer support for your students/clients?
Can I purchase iOS (iPhone/iPad), Mac, or Android apps in bulk?
Subscriptions our Safelog eLogbook CAN be purchased in bulk.
However, for other apps, probably not, unfortunately ...
To buy our apps for others, you may be able to use Apple or Android's 'Gifting' Process
Additionally, perhaps your organization qualifies for certain managed/deployment programs
Bulk Purchase Questions (GroundSchool - FAA Test Prep Specific)
What is GroundSchool FAA test prep? Can I try a demo?
Yes, these preps are current for 2024-2025 and beyond!
What is the "Audio" checkbox next to each item?
What's the difference between buying bundles vs individual test banks?
Tracking and monitoring of student progress is built in and free for you and your instructors!
Affiliate Program Questions (General)
What is the affiliate program?
How can I incentivize people to use my links?
What will the payout be? Will my visitors get a discount?
I am not interested in being an affiliate. Can I get a discount code?
What is the affiliate payout?
How will I get paid?
Should I sign up as an affiliate just to make a few bucks off of a personal order?
Will I get an affiliate commission on iPhone/iPad, Mac, and/or Android purchases?
Can I make an affiliate commission by being your "point man" within our organization?
Are there any other particular requirements?
Doubling up on affiliate / promotions?
Affiliate Program Frequently Asked Questions from MyCommerce
Ready to Sign up?
Bulk Purchase Questions (Safelog Pilot Logbook)
Tell me about bulk purchase of Safelog Pilot Logbook licenses
General
Updating Your Personal (Contact) Details
Lost / Not Working / Never Received Activation code
Installing on multiple devices
How does this online help desk system work?
Bulk and Site License Purchases for Your School or Company