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Dauntless Helpdesk
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Can I share SimPlates 2004 .PDFs with others?
How to run without CD-ROMs
I'd like to resell SimPlates 2004
PlatePacks not loading
SimPlates 2004 vs. Jeppesen SimCharts?
SimPlates 2004 vs. SimPlates 2000?
Simplates X Ultra crashes ( hangs or blank page) on selecting a plate to view
SPX / SP2004 How do I register SimPlates?
SPX / SP2004: I click on a plate and nothing happens
SPX / SP2004: Main Menu Screen Looks
SPX What airports are included in SimPlates?
SPX: I did not receive my order!
SPX: Adding Plates to SimPlates X?
SPX: After installiing SimPlates, my computer runs slowly
SPX: Any error messages involving PolarZipLight component
SPX: Discount for SP2004 purchasers?
SPX: Do you include my favorite airport?
SPX: How to turn off ATC sounds
What is CD-ROM #2 for?
What is my version of SimPlates 2004?
Where is my Jeppesen Airway Route Manual?

General Issues
Can't connect to Unlock Server
Can't download free aircraft checklist
Getting 'Error 48'
Getting an 'Error 75'?
How does this online help desk system work?
Incomplete / Corrupt Download
Lost / Not Working / Never Received Unlock code.
Macintosh, iPhone/iPad, and/or Android version availability?
May I install on more than one computer or device?
PC software title appears distorted (DPI / Font Size Problem)
How to Change Email Address / Address / Phone Number


Lost / Not Working / Never Received Unlock code.
Getting an 'Error 75'?
How does this online help desk system work?
GroundSchool FAA Knowledge Test Prep
GroundSchool Canada Theory Exam Prep
GroundSchool EASA ATPL / CPL / IR
GroundSchool Audio
How to run without CD-ROMs
SimPlates 2004 vs. Jeppesen SimCharts?
SPX: Do you include my favorite airport?
RideReady FAA Checkride Oral Exam Prep
Safelog Pilot Logbook
Name That Plane
Five by Five FCC Exam Prep

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While the vast, vast majority of our visitors understand and appreciate this industry-standard system, to some of you such an online helpdesk may nevertheless be a new concept. If so, please click here to learn more about why we do things this way. Thank you for your understanding!.