If some airports are not included, it is often because the data is not available publicly from a provider that allows the republishing. We wish we could include your airport - we really do!
Often, the problem lies with individual countries' aviation authorities who, in our opinion, treat plates and aviation safety data as if it were some big secret. Whatever you think of the USA politically or otherwise, the fact is that the US government typically makes more plates freely available for many foreign countries than those countries do for themselves! At the other end of the spectrum, even small countries like Libya and Moldova publish their data in a reasonable format.
We provide customer and technical support via this online helpdesk. This allows you to receive prompt
(sometimes instant), efficient help from either our automated response system and/or the exact person who can best assist
you. As a plus, such a system ensures that a detailed written record of the conversation is available for you
which can be extremely helpful when asking for and receiving technical help.
While the vast, vast majority of our visitors understand and appreciate this industry-standard system, to some of you
such an online helpdesk may nevertheless be a new concept. If so, please click here
to learn more about why we do things this way. Thank you for your understanding!.