Dauntless Aviation
 
FAA Written Test Prep
Checkride Oral Exam Prep
Pilot eLogbook System
Aircraft Systems Reviews
EASA Theory Exam Prep
China ATPL Theory Prep
UK PPL/IMC Theory Prep
Transport Canada Theory Exam Prep
Aircraft Recognition Tutor
SimPlates IFR Plates
FAR/AIM Reference
All Software and Apps
Aviation Freebies
Free Aircraft Checklists
 
Products by Platform
 
Purchase
Support
Contact
Employment
SBD Dauntless
 
Affiliates and Resellers
 
Europe/Worldwide FAA CFI Services
 
淘宝商城
 
Home


Dauntless Helpdesk
Helpdesk Home | Submit Issue | Knowledgebase | Search | Your Issues | Keycode Help | Update Your Info

FAQ > General
Installing on multiple devices

The following answer applies to our single-user licensed products only. If you're an individual consumer, therefore, the answer below probably applies to you while different terms apply to site-licensed versions.

Most of our products, including all of our learning products, are made available on a per-platform basis. In short, this means:

  • Yes, you can run and install our apps on multiple devices of the same platform type, within reason, without having to pay again, as long as you are the only user. This means, for example, that you may indeed install a purchased copy of a given learning learning title of one of our Windows PC apps on both your Windows laptop and your windows desktop.
  • You may not share single-user licensed copies with other individuals nor may you transfer (buy, sell, "share", etc.) your license to others, even when you are done with it.
  • Each platform version is a separate purchase. Mac, iOS (iPhone/iPad), Android (via Google Play), Android (via Amazon App Store), and Windows PC software (via our website) are separate. If you would like to use a given app on multiple platforms, you will need to purchase it for each. This policy is so because Apple, Google, Amazon, and the other official app stores and markets insist on it. We as lowly developers have no say in the matter. In all cases of app sale via third party markets, their terms of sale / licensing agreements take precedence.
  • Please note that in the Apple world, Apple Mac apps and Apple iOS (iPhone/iPads) are entirely separate. Again, this is Apple's policy, not ours.
  • That said, as of this writing, the third party app stores have generous terms about being able to install apps on multiple devices linked to the same app store or app market account. For example, Apple allows you to install a given iOS app of ours that you have purchased on all of your compatible iOS devices - for example, your iPhone and your iPad.
  • Similarly, the Amazon Android app market and the Google Play Android app market are entirely separate. There is no compatibility, transferability, or interoperability between the two.
If it were up to us. we'd love to be able to offer combos of multiple platforms and it would make a lot of sense for us to offer such combos. However, Apple, Google, and Amazon set out rules strictly prevent us from doing so. We cannot make our products available through their App Stores and App Markets if we do not follow their rules. All app makers are similarly limited by such rules.

What about 'transferring' a license from one platform to another?

This is also not possible due to the same Apple, Google, etc policies. If you would like to use our apps on a different platform, you will need to purchase the app for that platform.

Our Safelog Pilot Logbook System is an Exception - Our Safelog eLogbook system is an exception. When you purchase Safelog, you can use it on any and all platforms for which it is available with your one subscription. The reason Safelog is different is that its sales go through through a 'subscription' mechanisms and Google and Apple allow us to offer multi-platform support in such cases. Put simply, our eLogbook has been deemed to be a product that has sufficient unique, confidential user data in it that no user would be tempted to give out his/her account details to others. This is in contrast to, for example, our test prep apps, which contain little to no important or confidential user data (maybe some saved sessions and some study progress and not much more), and so there is little incentive to self-limit unauthorized distribution. Again, these are policies set for by the app stores - not us.








General
Lost / Not Working / Never Received Activation code
How does this online help desk system work?
Installing on multiple devices
more...
GroundSchool FAA Knowledge Test Prep
GroundSchool FAA Test Prep Audio
GroundSchool Canada Theory Exam Prep
GroundSchool EASA ATPL / CPL / IR
SimPlates
FastFAR (FAR/AIM/PCG)
RideReady FAA Checkride Oral Exam Prep
AirCards
Safelog Pilot Logbook
Name That Plane
Five by Five FCC Exam Prep
PilotMorse

Support via Telephone?

We provide customer and technical support via this online helpdesk. This allows you to receive prompt (sometimes instant), efficient help from either our automated response system and/or the exact person who can best assist you. As a plus, such a system ensures that a detailed written record of the conversation is available for you which can be extremely helpful when asking for and receiving technical help.

While the vast, vast majority of our visitors understand and appreciate this industry-standard system, to some of you such an online helpdesk may nevertheless be a new concept. If so, please click here to learn more about why we do things this way. Thank you for your understanding!.