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Not going anywhere for a while?   It's a great time to update your pilot logbook or prepare for your next aviation written test.  Our staff are responsibly working remotely and our website and products are fully open and available for you.   We hope you and yours stay safe, happy, and healthy during these unprecedented times.  We'll all be flying again soon!

Dauntless Helpdesk
Helpdesk Home | Submit Issue | Knowledgebase | Search | Your Issues | Keycode Help | Update Your Info

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RideReady FAA Checkride Oral Exam Prep
"Can't Create Object" error
Do I have to know everything for my checkride?
How does RideReady compare to those little FAA Oral Exam prep books that I have seen?
How many questions in RideReady?
How much does RideReady cost?
Marking answers Right and Wrong?
RideReady program update doesn't work
RideReady quizzes me on MY aircraft?
Run-Time Error 430 on Win95/98
Updating RideReady
What aircraft does RideReady include?
When should I start studying for my checkride oral?
Who is this software intended for?
Who wrote the questions and answers of RideReady?

General Issues
Can't connect to Unlock Server
Can't download free aircraft checklist
Getting 'Error 48'
Getting an 'Error 75'?
How does this online help desk system work?
Incomplete / Corrupt Download
Lost / Not Working / Never Received Unlock code.
Macintosh, iPhone/iPad, and/or Android version availability?
May I install on more than one computer or device?
PC software title appears distorted (DPI / Font Size Problem)
How to Change Email Address / Address / Phone Number


Lost / Not Working / Never Received Unlock code.
Getting an 'Error 75'?
How does this online help desk system work?
GroundSchool FAA Knowledge Test Prep
GroundSchool Canada Theory Exam Prep
GroundSchool EASA ATPL / CPL / IR
GroundSchool Audio
RideReady FAA Checkride Oral Exam Prep
What aircraft does RideReady include?
How many questions in RideReady?
Updating RideReady
Safelog Pilot Logbook
Name That Plane
Five by Five FCC Exam Prep

Support via Telephone?

We provide customer and technical support via this online helpdesk. This allows you to receive prompt (sometimes instant), efficient help from either our automated response system and/or the exact person who can best assist you. As a plus, such a system ensures that a detailed written record of the conversation is available for you which can be extremely helpful when asking for and receiving technical help.

While the vast, vast majority of our visitors understand and appreciate this industry-standard system, to some of you such an online helpdesk may nevertheless be a new concept. If so, please click here to learn more about why we do things this way. Thank you for your understanding!.