What is the difference between individual, bulk, and site/lab licenses?

Individual Licenses An individual license is for one person—forever. You can buy it for yourself or as a gift (for example, a parent for a child or an instructor for a student). Once activated, it’s permanently assigned to that person and cannot be transferred, shared, sold, or given to anyone else, even if the original holder stops using it. To purchase, start at our homepage and choose your product and platform. Need help? Visit the helpdesk. Bulk Purchase of Individual Licenses You can purchase individual licenses for multiple people at a volume / bulk discount. Each person receives their own non-shareable license. This option is ideal for flight and mechanic schools, companies, airlines, universities, instructors, FBOs, retailers, or groups/classes purchasing together. The process is fully automated—visit the B2B Portal: Bulk Licenses for details and step-by-step guidance. Lab/Site Licenses Lab/Site licenses are designed for classrooms or labs with fixed computers (or things like FBO lobby PCs). Users sign in on any station and their study sessions and progress follow them—also working alongside any personal license they may own. Pricing is per seat (not per student), which can mean a very competitive per-student cost. Learn more on our B2B Portal: Site Licenses page.

Bulk Purchase Questions (General)

Watch the short video above to see how our bulk purchases work. How can I buy Dauntless products in bulk? Please visit our Bulk Purchase Page (if you aren’t there already). The process is fast, fully automated, and—depending on payment method—as fast as immediate. No paperwork or phone quotes, just our best prices up front. If you need a non-binding quote to show to accounting, start the order process and click "quote" as your payment method. If you're ready to purchase and represent a stable company/school/organization (no individuals), click "invoice" at checkout to submit a binding purchase order request. What do I get after purchase? Your confirmation email includes (under “license” or “keycode”) a secure link to your fulfillment portal. Open it to: View the activation keycodes you purchased. Track usage—see how many codes are used and how many remain. Notify recipients: enter a student’s email (and optional name) and the system sends a welcome email with their keycode plus download/activation steps. See all orders placed with the same email address in one dashboard. Assign keycodes to campuses, instructors, etc. Top up codes as needed. Quantity Discounts Our bulk process is automated to keep prices low. Our terms—including pricing—are fixed. In the very unlikely case that you9 you believe a competitor beats us in a like-for-like, please contact us before you buy so that we can review. See the pink "pricing matrix" buttons on the bulk purchase page (above). Discounts apply per line item (not on the total cart). The checkout screen shows the final price. Order fulfillment when paid by methods other than purchase order is normally immediate once payment is received (so, instant if you pay by credit or debit card, for example). For purchase orders, fulfillment happens in most cases after your PO request is manually accepted by us (but before you pay - this normally happens within 24 hours) but in some cases we may ask for payment before fulfillment. Bulk orders are non-refundable—please purchase only what you’ll use. Larger organizations (typically those with several hundred students or more per year using our prep) can benefit from no-minimum-quantity best-price pricing. This is set up on a case-by-case basis and allows larger organizations to dynamically purchase codes as they need them. How to buy iOS (iPhone/iPad), Mac, and Android apps in bulk Good news! Apple and Google now make it easier than ever to buy our apps in bulk for iOS, Mac, and Android users. We also mark our apps as “eligible for maximum educational discount” in both stores to help schools save. Except for Safelog subscriptions (see below), iOS, Mac, and Android apps must be purchased directly from Apple/Google—not from us. Businesses, schools, and organizations can typically buy our iOS, Mac, and Android apps in bulk from Apple and Google. This is different than for our Microsoft Windows PC apps, which you can buy in bulk via our bulk purchase page. You’ll need to be set up directly with Apple and/or Google. Many organizations already are—check with your manager or IT team. If you’re not yet set up, work with IT and explore: For iOS (iPhone/iPad) and Mac: search for “Apple IT Zero Touch Deployment”. For Android: search for “Managed Google Play”. Once set up, use your organization account to find our apps and distribute them via Apple/Google’s bulk-purchase tools to your students/pilots/clients. We don’t participate directly here—bulk purchases for Mac/iOS/Android happen entirely within Apple’s and Google’s systems, including pricing, terms, and eligibility. Schools and companies tell us that, once configured, it’s straightforward and works well. The above applies to most apps, but not to our Safelog pilot logbook. We can sell Safelog subscriptions in bulk. Your pilots then use those subscriptions in the free Safelog iOS, Mac, and Android apps. Visit our bulk purchase page for Safelog pricing. But what if my small company really can’t get an Apple or Google organizational account? Apple and Google have made onboarding much easier than in the past, so it’s often possible—especially with some persistence, even for small businesses. If you’ve confirmed it truly won’t work for you... In general, App Store and Google Play purchases must be/can be made by individual account holders per platform. If your students would benefit from our apps, please direct them to our website for links for the apps of their choice at the official Apple/Android app stores. However, if you're a school with regular students, we can make this easier for you by setting up a special, customized portal for you that can seamlessly integrate with your website's look and feel - we've done this for dozens of schools and companies and this works great while being absolutely minimal work for you. We don't even charge for this. Contact us if interested. You can also explore Apple/Google “gift” options: Learn about Apple’s app gifting as a way to distribute apps to a moderate number of users. If that link changes, search for “gifting an Apple App Store app.” This works for both iOS and Mac. For Android, search for “Google Play gift an app.” You’ll find ideas and third-party guidance, though Google doesn’t currently offer a single official flow we can link to. We're here to help We’re happy to help. Reach us via our helpdesk and we’ll answer any questions you may have. Can individual students return keycodes? That’s your call—we don’t mediate returns. In your fulfillment portal, you can see if a code has been registered to someone. If it’s unused, you may refund the customer and reissue that unused code to someone else (the original recipient must agree not to use it). For clarity: individual codes are for one person and may not be shared. Deliberate sharing or unauthorized use may is not cool. To protect honest customers, we may cancel codes and pursue remedies in cases of intentional abuse. We understand honest mistakes and are glad to help clarify any usage questions. Technical and customer support? Dauntless provides technical support through our online helpdesk (https://www.dauntless-soft.com/helpdesk), with self-help tools, FAQs, automated responders, and a team of support and subject-matter experts. If someone you supplied a keycode to needs technical help, please direct them to our unlock wizard and helpdesk. The main exception: issues related to your sale (e.g., a buyer ordered a Windows key but doesn’t own a Windows PC). In those cases, please use your fulfillment portal to confirm the code is unused and handle any refund or exchange as you see fit. We strongly encourage you and your customers/students to “try before you buy.” Most Windows titles have demos on our website so customers can confirm compatibility and fit. This reduces platform mix-ups and other avoidable issues. Demo versions convert to full versions with a keycode and include enough content to give users a solid feel for the product.

B2B Purchase Questions: methods, purchase orders, tax, etc.

What payment methods do you accept? We use FastSpring, a large and well-regarded merchant-of-record, to process orders. They accept credit/debit cards, wire transfers, purchase orders, and more on our behalf. The checkout page shows the options available for your location and order size; EU and North American customers usually see the most choices. Orders are delivered instantly for credit and debit card purchases. For other payment methods other than purchase order, orders are delivered once payment is received and processed. For purchase orders, see the next question. Paying by Purchase Order? Yes. we generally gladly accept purchase orders from stable companies and educational institutions, at our discretion. We do not accept purchase orders from individuals. To pay by purchase order, select "Invoice" at checkout. All purchase orders are manually reviewed by our team - usually this takes no more than one business day and you can contact us via our helpdesk to expedite this if needed. Once you have submitted your PO/invoice request and we have accepted it, the contract will have been made and your company/organization will now have a firm obligation to pay for the codes received. Unless otherwise discussed, you will receive your purchased activation codes / digital items immediately once your purchase order has been accepted, even before payment has been submitted. The full terms of sale are available during the checkout process, but generally are NET30 or NET60. We kindly request (but do not insist) that purchase orders only be used for relatively large orders and that small orders be placed via credit/debit card if possible. W-9 form? We’re a U.S. company. However, another US company, FastSpring, securely processes and fulfills our digital orders. If you need a W-9: Use FastSpring’s W-9 form Here is additional legal, tax, and organizational info about FastSpring that you may need If you need further help, you can contact FastSpring. Please also see the question below about setting up FastSpring as an "approved vendor" at your organization. Need a purchase quotation? Start a bulk or site-license checkout and proceed to the pricing stage; you’ll usually see a “Quote” button to generate a formal quote in your currency (taxes/discounts included). Prices can change without notice, so quotes aren’t guaranteed. Planning a large order and need a hold? Contact us and we’ll work with you. Setting up Dauntless as an “Approved Vendor”? We use FastSpring, a trusted eCommerce merchant-of-record, to process orders for us, so your order will technically be from FastSpring, not from Dauntless. Because FastSpring is well known and used by many companies, it could be that your organization may already has them listed as an approved vendor. If not, please use this fact sheet to onboard FastSpring as a vendor or to help you fill out your company's vendor onboarding form. Please try that first. Or, click here for other resources and ideas to help you get FastSpring set up an approved vendor at your organization, Sales tax / VAT questions (exemptions & refunds) Need a W-9? See the links above. If you are exempt by law from paying sales tax or if you have paid tax/vat for which you are not liable for or by law cannot pay, please read this entire message as there is guidance for you in the box at bottom. TLDR-click here. Orders are processed for us by a well known third-party merchant services company, FastSpring. They act as our payment processor and merchant partner (the "merchant of record"). They do great work in taking payment in various forms, fulfilling digital orders promptly, and keeping transactions safe and secure for all of us. We (the pilots and programmers of Dauntless) don't actually see customer credit card numbers or other financial data connected to order and technically your purchase is from them, not from Dauntless. This works out well, since it allows us to concentrate our efforts on doing what we do best - making great apps and aviation products. Our merchant partner processes payments for thousands of online merchants, including some larger ones such as Symantec. Because of their size and scope, Our merchant partner has a number of US States and a few European countries. They collect tax/vat only in those locations where their physical presence or other laws require it. Nobody obviously has any motivation to charge you sales tax other than to comply with law, and they structure their businesses to the extent possible to minimize this burden for themselves and our mutual customers. However, FastSpring must comply with tax rules where required by law. This is why you may see sales tax applied to your order. You might not be liable for sales tax if you are able to pay with certain payment methods or from certain locations. For example, you might legally avoid paying tax/vat if you purchase using methods from a state or country where FastSpring is not currently obligated to collect sales tax. Due to pressures from various tax authorities, it may not always be sufficient to simply have even a legitimate billing address outside of the domain in which you are being taxed. Some countries and regions compel our merchant partners are compelled to collect VAT or Tax even based on things such as IP address. Again, this is totally outside of our hands - please contact the merchant partners involved directly in this. It brings us no joy that you are taxed and of course we wish you weren't as it only increases your net costs. Where it is safe and legal to do so (the specifics likely vary country to country) you might be able to avoid this issue in some cases by using a 'remote access' system or VPN of some sort of make it appear that you are in a country other than you are currently in. We do not encourage the use of such systems where it is not lawful to do so, but in places where it is this may be an option for you. If you are exempt from paying sales tax, there is an option oh the checkout page to provide your VAT / other qualifying information. If this is not sufficient, please CONTACT THE FASTSPRING TAX/VAT TEAM who can provide you with the necessary guidance. How quickly will you receive your products? Fast! Card payments are usually fulfilled ("you'll get your activation keycodes") immediately. Most purchase orders are, at our discretion, "fulfilled upon acceptance", which means that you'll get your keycodes as soon as we approve your PO request, which is usually within one business day and normally BEFORE you pay. That said, we "fulfill upon acceptance" PO orders for existing customers in good standing and for known/established larger clients. However, in some cases, orders for smaller and/or new clients may be "fulfilled upon payment", which means that your keycodes will be delivered electronically once payment is received. In all cases, submission of a PO request represents your firm commitment to pay for the ordered products. If you've submitted a PO request, you can check its status at the FastSpring support portal.

Bulk Purchase Questions (GroundSchool - FAA Test Prep Specific)

About GroundSchool FAA Knowledge Test Prep We're Dauntless. Our GroundSchool series of FAA Knowledge test preps are widely regarded to be the best way to prepare for FAA knowledge (written) tests. If you are used to the old-school books and apps of G****, A**, J******, K***, and others, congratulations - you've found something better here. Our preps are complete solutions offering today's student everything they need to take and pass their knowledge test - pilot, mechanic, drone, and others. Our preps present a polished and efficient study interface for maximum student satisfaction in minimum time. Most importantly of all, we have the best explanations and supplemental learning material in the business, by far. This means that we, you, and your student can all sleep well knowing not just that that they have a great chance of passing their test if they study hard, but also that they'll deeply learn and meaningfully internalize the learning content. Over the years, many hundreds of thousands of people have passed their tests using our preps. To learn more about GroundSchool, we suggest that you do one of the following: Watch a short introductory video about our test preps Visit the GroundSchool Page where you can download a demo of the software for yourself to see how it works. Read through our GroundSchool FAA Knowledge Test Prep Frequently Asked Questions Yes, these preps are current for 2025-2026 and beyond! We've got you covered! With us, you simply don't need to worry about having old stock (as you might with competitors' books or packaged software with last year's date on it) It is simply a non-issue with us - we make the whole process simple for all involved with our generous free lifetime update policy for individual users. Our prep materials are continuously updated by our editorial team. When a user downloads our prep to their device, they simply use the in-app update feature whenever they like (plus the system will prompt them do it if it detects that there are important updates) to get the latest and greatest content. This means that if you buy our licenses in bulk, you don't need to worry about them going "out of date." When you sell or give a keycode code to a user, you are giving them a lifetime personal license to the prep for the platform in question and the student will have access to the latest prep content from our editorial team on that platform at no extra charge. As aviation professionals, this also helps us sleep well a night knowing that there are generations of pilots who use our preps not just to pass their initial tests, but later in their careers as a review/refresher tool while always having access to our latest and greatest content. Since the software, once registered, is locked to that individual forever, we all pretty much don't have to worry about 'lost sales' or anything similar. Again, our system really is the best for all involved. What are those "+ Audio" checkboxes? Our PC FAA test prep apps are amazing products that contain everything that a given student might need to study for and pass a given FAA knowledge test. They have a polished and slick user interface and regularly updated content. Audio mode is an OPTIONAL add-on to the base software. What this enables is a mode in the software where the students can listen to the questions and answers (and occasionally, a little commentary) being read by a human narrator. This is VERY popular - many students really love it as it lets them passively listen to the material. It can be a real turbo-boost to study as such listening can often be done passively, perhaps while doing other daily tasks. However, while it is popular and effective, it is purely optional. If you check the Audio checkbox next to a given GroundSchool FAA test prep product, the keycodes that will be generated for you will activate not just the basic software for the tests selected, but also the optional audio mode. If you do not buy this, the audio mode will be locked in the software (and any users will have the option to buy this themselves directly through us should they so choose). We highly recommend the audio mode. Just a few things about it though - please remember that it's an optional add-on to the core study app. Certain questions, such as those with large calculative or visual elements (chart interpretation, etc) are NOT included in audio mode. Moreover, there are basically no explanations in audio mode - only questions and answers. Audio Mode Introduction and Samples Click here to learn more about audio mode. Make sure you view the video above or on that page. What's the difference between buying bundles vs individual test banks? To answer this question, let's look at a concrete example: buying a "2-test bank bundle" consisting of Private Pilot + IFR compared to buying Private Pilot and IFR individually as single test banks. Basically, if you buy the bundle, you'll get one keycode per bundle. So, if you buy 50 Private+IFR 2-test bank bundles, you'll get 50 codes. If you buy 50 Private and 50 IFR individually, you'll get 100. The main advantages of the bundle way is price and simplicity. With regards to price, bundles generally work out a bit cheaper than buying the titles individually. With regards to simplicity, if you have a student or customer that you know will need to study for both the Private and IFR (in this example), you just give them one code and you're done. We particularly recommend that Mechanic/AMT schools who generally know that their students will need to take all 3 of the General, Airframe, and Powerplant tests purchase bundles ("Mechanic Bundles"). The downside to bundles is a little less flexibility. For example, if a student gets the private + IFR as a bundle and activates the keycode for this bundle for themselves, this will be permanently assigned to them - there will be no way to recover the IFR portion and assigns it to somebody else should that student not proceed past private pilot. The advantage of the individual test banks is flexibility - you give exactly the codes to whoever needs them. The downside of this, in addition to a generally slightly higher price, is potentially a bit more work at your part as you'll need to manage more codes. Our fulfillment portal, which we provide for all bulk purchasers makes this easier than it might be otherwise, but at the end of the day sending and managing 2 or 3 or 4 codes will always be more complex than just one. Tracking and monitoring of student progress is built in and free for you and your instructors! Our GroundSchool FAA test preps feature great tools to help students and instructors connect. Student monitoring and tracking is built in and free. Key to this is our www.TestPrepStatus.com website. In addition to letting you see the results of study sessions, it provides a number of statistics and moving averages that provide a meaningful picture of student activity, strong/weak areas, actual-test readiness, and more. If you're a student, you can use this to see your own progress as you study. If you're an instructor or school, you can monitor student progress, organize students into folders/classes, and more. If you happen to be both a student and an instructor simultaneously, you can make use of both sets of features at the same time. If you're a school, any or all of your instructors can log in to monitor student progress. Progress monitoring at our TestPrepStatus.com site works via a permission mechanism - either the student can request that an instructor monitor their progress or an instructor can request to monitor a student's progress an the requested party must agree. Nothing is done without your permission. This system is completely free for instructors, students, and schools. It works on all GroundSchool platforms (a few iOS apps have, at the time of this writing, slightly limited support for this) and work regardless of whether our apps were purchased individually, via bulk organizational purchase, or via site/lab license. For users of our GroundSchool FAA knowledge test preps, the answer is 100% YES. Student progress tracking is built-in and free. It's built in and free regardless of whether your student is using our prep in a lab under a site/lab license at your location, on our app on a mobile device, or on their PC/Mac at home. As long as they are logged into either a lab account or a free dauntless cloud account (any user can create this themselves - it's free and in some cases is done totally transparently), then you can track them. You can track individual students or whole classes. You can track student progress by subject area. This allows you to zero in on their strong and weak areas. You can see how regularly they are studying You can see their scores on simulated tests The system provides you with a series of moving averages to help you visualize their progress better; these are provided both raw and 'smoothed' so that 'bad luck' on questions plays less of a factor in getting a picture of your student's progress. Yes, you can organize students into folders / classes, mark past students 'inactive', and so forth. The best way to see it work is to give it a try yourself TestPrepStatus works fine in demo mode: Visit www.TestPrepStatus.com and set up an instructor account. Totally free. Then, you need to link a student account with an instructor account. There are two ways to do this: If you've just created an account on testprepstatus and have no other connection to the prep, the easiest way to do this is to use the 'invite' feature there to invite a 'demo' student that you might have created so that you can see how it works (or, if you have a real student with you, you can try that too!). This is the 'instructor initiated' way of doing it. There's also a 'student initiated' way within the individual apps (usually on the 'test results' screen) where the student can request an instructor to monitor their progress. This way, the system is permission based, as is naturally required. As the student studies, their scores will be sent up to the TestPrepStatus.com system at the end of each session. As an instructor, you can log in to TestPrepStatus.com from wherever you are and see how they are doing. Please note that TestPrepStatus.com is currently only connected to our FAA Knowledge Test preps. If you are reading this and are interested in this service for our other test preps, please let us know.

Bulk Purchase Questions (Safelog Pilot Logbook)

Safelog Pilot e-Logbook Bulk Purchase Information Buying Safelog subscriptions in bulk is a great way for airlines, flight school, flight departments, aero clubs, and similar organizations to get their pilots access to the most powerful and versatile eLogbook system in the world at a great bulk purchase price. If you're not there already, please visit our Bulk Purchase Page for current pricing or to place an order. The entire process is fully automated, fast, and easy. You will also find answers to additional Frequently Asked Questions on that page. Safelog licenses sold either in bulk or individually come in different durations (1-year, 3-year, 5-year, etc.). Longer duration licenses cost less per year than shorter ones. Let's say you buy 10 5-year licenses via bulk purchase. Once the purchase process is finalized, you will receive, via email, a personalized link to your bulk purchase order fulfillment page. Once you visit there, you will find 10 keycodes / voucher codes corresponding to your order. At this point, you can now give out the codes to others as you see fit. We provide tools there to help you with this. If you buy, for example, 10 voucher codes, you don't need to distribute them at all at once. Un-redeemed codes will sit patiently in your personalized fulfillment portal until, for example, a new pilot joins your organization or an existing pilot's subscription is ending and needs extending. It's a really fair, convenient, and user-friendly system system. To redeem a code, the Safelog user (pilot) in question should start Safelog on ANY platform - PC, Mac, iOS, Android, or via www.SafelogWeb.com. If they don't have a Safelog account yet, they should create a free demo account first. Then, when they start the app on any platform, they should click on REDEEM A VOUCHER CODE. This is available under "account" or "my account" on all Safelog platforms. Once a code is redeemed, it will extend a Safelog subscription by the amount of time in question. For demo accounts or for expired accounts, a voucher code will begin on the day that the voucher code is redeemed. If the person redeeming a code has an active Safelog subscription already, it will extend their subscription by the given time past the existing expiration date. For example, if a user has an account that expires on December 22. 2025 and he activates a 1-year voucher code on June 1, 2025, their subscription will be extended to December 22, 2026. Once voucher codes have been activated and the corresponding time has been allocated to a given Safelog account, this allocation is permanent and irreversible. And that's it! The whole process is simple and fast. If you have questions about this, please reach out to us via our helpdesk.

Important Platform Notice! The products above (except for Safelog) are NOT FOR iPhone/iPad, NOT FOR Android/Chromebook, and NOT FOR Mac!!! The products above are for Microsoft Windows PC only (except for the Safelog eLogbook - see below). They are NOT for iPhone/iPad, Mac, Android/Chromebook, or any other platform. Due to policies set by Apple, Google, Amazon, and other third party app markets, we (like all other vendors) unfortunately do not have the ability to sell you apps for those platforms in bulk directly. If you are interested in our apps in bulk for those platforms, please visit out B2B Frequently Asked Questions where you can find information about corporate/organizational app acquisition programs available via such app stores that may allow you to purchase and deploy our apps in bulk. The Safelog eLogbook is an exception to this: Safelog subscriptions purchased here work across many platforms. That is to say, with a single Safelog subscription a pilot will be able to access their eLogbook on PC, Mac, iOS, Android, and via our www.SafelogWeb.com portal and their logbook data will sync between them. However, in order to intiially activate the Safelog subscription vouchers that will be issued at the end of this process, the pilot should normally do this by logging in to an existing demo or subscribed account at www.SafelogWeb.com, click on 'My Account' and then redeedm the voucher there. This is because while the effects of voucher redemption will reflect on all platforms, voucher redemption itself may not be possible on all platforms due to our contractual agreements with third party app stores and app markets A gentle but important reminder: bulk purchased apps/licenses/subscriptions/vouchers are strictly non-refundable and non-exchangeable: if you have even any questions or concerns, please reach out to us via our helpdesk BEFORE purchase and we'll help you out.