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'Approved Vendor' Form at your organization (additional information)
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Additional information for those needing to set us up as an "approved vendor" at your organization:
We use a well-known intermediary merchant-of-record company called FastSpring as our vendor. So, your purchase of apps, licenses, etc "from Dauntless" will actually be from FastSpring. We, like many other large and small companies, use companies like FastSpring as merchants-of-record because they handle all the details of payment processing for us while allowing us to concentrate on making great apps.
So, if your company needs to set up "approved vendors", is very likely that your company or organization needs to set up FastSpring, not Dauntless, in its system.
Because FastSpring is so large and well known, there is a chance that you might already have FastSpring set up as an approved vendor. Many organizations already do.
However, if not, let's run through the steps:
- Here is FastSpring's onboarding vendor fact sheet. It has all of their contact details, tax info, legal classifications, and other things you may need. If you can, please use this to fill out your own "new vendor" paperwork with their info. If this link goes out of date, do an internet search for "FastSpring Vendor Onboarding Fact Sheet" and you should find it. We've found that for many organizations this is everything that you need to set them up.
- Here is FastSpring's W-9 form if you need it.
- The best case scenario that works for most organization is that you will out your own vendor onboarding form with their info. This will also be quicker and easier for you. However, if you absolutely need THEM to fill out your vendor onboarding form or if you need more info from them, contact FastSpring and they should be able to help you. Click on "Consumer Support" from the link on that page. Here's what you should include in your message:
- Introduce yourself and your organization/company.
- Tell them that you need to set up FastSpring as a vendor in your internal system. Tell them what you need from them.
- Tell them that you are interested in buying products from "DAUNTLESS". DAUNTLESS is our "vendor ID" within the FastSpring system.
- If possible, it may be helpful to have first generated a quote for our products that you wish to purchase from us via FastSpring.
Instructions for generating a purchase quote are elsewhere in this FAQ, but it basically consists of going through the checkout process and selecting "Quote" as your payment method. Even if you don't end up buying the exact things that you quote for, that's ok - this will help them understand the situation and link them to you to us in their minds and system. MAKE SURE YOU INCLUDE YOUR QUOTE REFERENCE NUMBER/ID in the message if possible.
- If you have tax/VAT related needs, such as because you are legally exempt from paying sales tax, you may want to tell them this too. There is additional information for those exempt from paying sales tax elsewhere in this FAQ as well.
- As a backup (please only do this after you first try the contact link above), you can also try emailing the same information [email protected]. We do not know how actively they monitor this email address, but it has worked in the past.
- Finally, if you really get stuck, please contact us and we'll do our best to help.
Thank you for your patience with this process. |
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