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| Product Download and Installation Help |
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For more in-depth answers than what is provided here or to contact technical, pre-sales, or customer support, please visit our helpdesk.
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| Files
too Large to Download Easily? Get a "Download Helper" program
such as GoZilla or GetRight |
| Some
of our files are large and downloading may be a problem, especially for
those of you dialing up with modems. Programs
such as GetRight handle things like broken connections, phone disconnections,
etc for you. What they do is resume downloads at the point where they
left off if they are interrupted. [Get
Gozilla] [Get
GetRight and similar utilities] Note: we are not associated with
the makers of GoZilla, GetRight, or any other such program.
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| After
you download, you get a ".Zip file corrupt" or "Not a valid
Win32 application" or similar error. |
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What
has happened is that your browser has been somehow "tricked"
into thinking that it has completed the download when in fact it has not.
This means that a partial download is stuck in your browser's cache and
it's trying to run half a file. The general answer to this is for you
to clear your cache ('Delete Temporary Internet Files") and try downloading
again. In practice, this is sometimes a black art with certain browsers.
More help with incomplete and partial
downloads or 'zip file corrupt' messages.
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| Why
are the downloads so large, anyway? |
| (This
question refers mostly to our GroundSchool FAA written test prep
software) The real problem is the figures--they take up a lot of
space. We've compressed them down as small as we can get them, but
there's still a lot of data there. Color figures tend to eat up
a lot of space--that's why the Private Pilot download, with many
fewer total figures than IFR but more color figures, is a larger
download. |
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