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 Knowledgebase > Safelog Pilot Logbook
Transfer Safelog + Data to new computer, tablet, or phone?

The process of installing Safelog on a new PC, Mac, tablet, or phone couldn't be easier:
  1. Visit www.pilotlog.com
  2. Find and download the version of Safelog for your device.
  3. When the program or app starts, it will prompt you for your user name and password. Enter these.
  4. Your data will now be transferred and synced to your new device from the Safelog cloud.
The entire process takes just a few moments!

If after you sync you find that "not all your data is there", then this is because you didn't properly sync some other device. For example, maybe you logged a flight on your old PC but didn't sync this flight to our SafelogWeb cloud. No problem - just go to the old PC, perform a sync in the Safelog program/app, and the missing flight will thereafter be available the next time you 'sync' from the new device.

Lost / Not Working / Never Received Unlock code.
How does this online help desk system work?
Getting an 'Error 75'?
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While the vast, vast majority of our visitors understand and appreciate this industry-standard system, to some of you such an online helpdesk may nevertheless be a new concept. If so, please click here to learn more about why we do things this way. Thank you for your understanding!.