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problem with a specific GroundSchool Audio clip/question |
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Question / Issue:
There is an error with a specific GroundSchool Audio clip/ question, such as <UL> <LI>I believe the answer to be incorrect <LI>The audio clip has extraneous sounds / words <LI>The audio clip cuts off unexpectedly </UL> etc.
Solution:
If you experience such problems, please do the following:
- Make a note of the numeric question IDs that are experiencing the problem.
- Log in to your GroundSchool Audio account using your email address and unlock / access key.
- Click on the 'problem reporting' link which appears near the bottom of most pages there.
This will ensure that your report goes directly to our editorial team. Please do not submit such reports via this helpdesk. Thank you!
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