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Error when downloading GroundSchool Audio |
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Question / Issue:
When attempting to download a GroundSchool Audio clip, I get a system error or a generic error page.
Solution:
We apologize for any inconvenience. This happens occasionally for reasons that we are still trying to figure out (though as of this writing we haven't seen this error for some time). Usually, this fixes itself after a short while, so please wait an hour and try again. If the problem persists, please contact us via our helpdesk and let us know. Fixing this in that case requires us to manually reset a server component. We thank you in advance for your patience should you experience this technical problem. Please by all means do contact us if it doesn't work despite a few attempts and some waiting on your part.
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