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Where is my CD-ROM? |
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Question / Issue:
I ordered a month ago - where is my Five by Five / PilotMorse CD-ROM?
Solution:
YOU DID NOT ORDER A CD-ROM. Five by Five and PilotMorse are NOT sold on CD-ROM. What you ordered was an electronic keycode(s) that transforms the freely downloadable DEMO versions of Five by Five / PilotMorse into the fully usable versions.
We do not now nor did we ever sell Five by Five on CD-ROM nor are we capable of delivering them to you on CD-ROM. Despite the fact that this was VERY clearly explained in the ordering process, we still get a few angry messages from time to time from people who incorrectly think that we have not promised what we offered (we have!). Were we to offer the product on CD-ROM, the cost of manufacturing the discs coupled with the hassle of sending it out would increase everybody's costs. The download-then-unlock solution is less expensive, environmentally friendly, and immediate.
Your unlock code probably arrived in your email inbox a few moments after you ordered. If you can't find it, click here.
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