If you install a piece of our software and expect it to run, but "click on the program icon" and get "setup" again, the problem is that you are clicking on the icon of the install package, not the installed program.
Generally, the icon for the installed program will be in your start menu, for example: Start - Program Files - Dauntless Software - Five by Five.
We provide customer and technical support via this online helpdesk. This allows you to receive prompt
(sometimes instant), efficient help from either our automated response system and/or the exact person who can best assist
you. As a plus, such a system ensures that a detailed written record of the conversation is available for you
which can be extremely helpful when asking for and receiving technical help.
While the vast, vast majority of our visitors understand and appreciate this industry-standard system, to some of you
such an online helpdesk may nevertheless be a new concept. If so, please click here
to learn more about why we do things this way. Thank you for your understanding!.