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Check the Activation Code* for your PC software

PC software and audio review are separate products and commonly have separate Activation Code* entries in your purchase emails.

PC software: the usual format is X-XXX-XXXX..., with one character before the first dash.
Audio review: the usual format is AAA-AAAA-AAA..., with three characters before the first dash.

Use the Activation Code* for the PC software when activating that software. Check the product description in each receipt; your software and audio details may be in different emails.

If the software entry is missing, use the recovery option below. If the product names differ, follow the product-matching guidance.

Recover a missing Activation Code*Safelog login or sync help Check whether the product matches my purchase Contact the helpdesk

* An Activation Code may also be called an Unlock Key, Unlock Keycode, Unlock Code, Keycode, Registration Code, License Key, or Serial Number. The label in your purchase email or software may vary.