Check your Amateur or commercial test access

Five by Five purchases can cover Amateur Radio tests, commercial FCC tests, or both. Tests outside the group you purchased remain in demo mode.

1. Check the product description in the receipt containing your Activation Code*. It should identify Amateur, commercial, or combined access.
2. In the software, select a test covered by that purchase. For Amateur access, for example, try Amateur Technician Class.
3. Look for a change test option or return to the previous menu if you need to select a different test.

If a covered test remains locked, contact the helpdesk. Another troubleshooting step is to uninstall the PC software, restart the PC, and download and reinstall it from HamExam.com.