Dauntless support
The Activation Code* field is blank
A temporary communication problem between the payment system and code generator can leave an Activation Code* field blank or show an error in its place.
- Allow time for the automatic retry. Another email may arrive with the missing Activation Code*. This can take three or four hours, and sometimes longer.
- If access is urgent, contact the helpdesk during business hours and explain the situation.
- If you have already waited a substantial time, ideally 24 hours, contact us with your order number and other purchase details.
Use the link below for the information to include in your helpdesk request.
* An Activation Code may also be called an Unlock Key, Unlock Keycode, Unlock Code, Keycode, Registration Code, License Key, or Serial Number. The label in your purchase email or software may vary.