Your order email has not arrived

If you expected an order email containing your Activation Code*, try these checks.

1. Look up the order. Use the order-help box above or open order lookup to check your purchase, email address, and receipt.
2. Check the sender. Your receipt and Activation Code* may come from the company that processed your payment, rather than from Dauntless Aviation.
3. Check the email address used at checkout. A typing error can prevent delivery. If you paid through PayPal, also check the inbox for your primary PayPal email address.
4. Check spam, junk, and other filtered folders. Also confirm that your mailbox is not full and can receive other messages. Once a mailbox problem is resolved, the email service may attempt delivery again.
5. Check whether the order completed. A payment or security review may have delayed or prevented fulfillment. Look for a message from the payment processor.

If order lookup does not resolve the issue, contact our helpdesk with your full name, the email address used for the purchase, the product name, and your order number if available. If you already have a receipt, check it for your Activation Code* before contacting us.