Difficulties placing an order? Told to "contact us"? Over the last few days we have received a few messages from people having trouble ordering via our website. We believe that this message may be tied to over-protective security 'improvements' at our merchant partner. We have contacted them to ask for them to look into it. In the meanwhile, if you are having trouble ordering, please try these things:
Make sure your VPN/Proxy Server is OFF.. This issue might be tied to "anonymizer" browser extensions or VPNs. Some browsers now turn these on by default. This is the most likely cause of the issue you are having.
Try using a different browser or device to place the order.
Try using a different payment method.
Name That Plane Software - Order Step 1
Great! You're now on your way to registering (purchasing) the MS-Windows™ PC Version of the Name That Plane software.
If you are not looking for the Name that Plane PC software but are instead looking for the iPhone™/iPad™ version, click here.
The PC software is licensed under the terms and conditions listed in the box below.
Please indicate your agreement by checking the box below and then clicking on 'continue.'
Name That Plane Ordering Terms and Conditions (Please Read!)
It is very important
that you read and understand the terms and conditions of purchase here, as
purchase of this product is strictly non-refundable.
Name That Plane for
PC is a program that works on PCs that have Microsoft
Windows™ and compatible operating systems. Because of the large variety of
PC and potential incompatibilities with some systems and because purchases of the software are strictly non-returnable, we
strongly suggest that you install and try out
Name That Plane and make sure that it is running to your
satisfaction on their PC before purchase.
You are welcome to download Name That Plane from here.
The license being sold here is a SINGLE USER, NON-TRANSFERRABLE license. What that means is that you are welcome to download and install the software for your
OWN PERSONAL USE. Yes, you are allowed to install the software on, for example, your laptop and home PC or your work and home PCs under this license.
The key here is that you must be the only user. If you know of friends, colleagues, co-workers, or others who might benefit from this software,
please encourage them to download and purchase their own copies. Thank you for your understanding.
After your purchase is processed, you will receive, via email, an unlock code that will allow you to transform the demo version of the software (which you can download from our website)
into the fully unlocked version. This will give you access to all of the avialable aircraft in the software. Please note that if you have only downloaded the demo
so far (as most people reading this will have), not all of the aircraft have yet been installed on your PC. After unlocking the software, you should use the
'updates' feature in the software to download and install the additional aircraft. At the time of this writing, this download is approximately 100mb in size, and should
take a few (5-10 minutes is typical) minutes to download for people with non-dialup (such as cable or DSL) internet connections. Downloading this via dial-up connections
will take somewhat longer, but not unreasonably so.
The unlock process involves the
software contacting our servers via the Internet to verify your license, so a one-time Internet connection is required on the PC where you wish to install the software. In other words, if you have
a PC that is not normally connected to the Internet and wish to use the software on it, it must be connected temporarily to the Internet for you to be able to unlock the software on it.
You are NOT purchasing a CD-ROM or any other physical media here, and so no product will be arriving at your physical mailing address.
In most cases, your unlock code will arrive in your email inbox within moments.
If you have any questions whatsoever, we're standing by to help via our helpdesk.
