We welcome legitimate company-to-company contacts for matters such as reseller inquiries, advertising, and similar matters via our corporate contact options.

However, if you're a user or potential user of our software or website and are seeking technical support, customer support, to make a comment, or anything else whatsoever, please contact us via our online helpdesk only. Our team of technical, content, and customer service specialits are standing by to help you there. If you attempt to contact us via our 'company to company' contact methods, this will not help you or expidite the matter in any way. In fact, it's quite the opposite. At the very best, your issue will be severely delayed and you will be asked to visit to the helpdesk anyway. Really, please do try the helpdesk - you will find prompt and efficient help there.

• For the occasional, unusual occasion where our helpdesk is not avialable due to some technical issue, please wait a while and try again.
• Likewise, if you are concerned if it happens that you have not received a response from our helpdesk in due course when you believe that you should have, please make another ticket via our helpdesk and inquire again.